Wednesday, July 29, 2009

Criteria For Selecting and Qualifying an Instructor

What are the important criteria that we should use to qualify and select internal and external instructors?

First of all you need to specify what kind of instructor you want to select and qualify, as well as the topic(s) you wish this person to teach. Then you would need to identify the core competencies for instructors in your organization. Coincidentally, I just created a job description for a Trainer position at my client based on some core competencies I found by searching the Internet. Here is a list of candidate competencies for your consideration:

Establishes and maintains instructor credibility

  • Demonstrates content expertise
  • States the learning objectives
  • Provides a model of professional and inter-personal behavior

Demonstrates effective communication skills

  • Uses appropriate verbal and non-verbal language
  • Uses frames of reference, language, and technical terms familiar to the students
  • Demonstrates that students have understood the message

Demonstrates effective presentation skills

  • Uses appropriate modulation of voice to keep students engaged and interested
  • Makes eye contact with individual students in the class
  • Uses appropriate gestures to communicate
  • Make effective use of moving around the room while facilitating discussions
  • Uses anecdotes, stories, analogies, real world examples, and humor effectively to illustrate key concepts
  • Uses relevant and short “war stories”
  • Encourages students to share their experiences

Demonstrates effective questioning skills

  • Asks students open ended questions
  • Appropriately directs questions to students
  • Uses active listening techniques to draw information from students
  • Paraphrases student questions to ensure that everyone understands

Responds appropriately to student’s need for clarification or feedback

  • Identifies students with clarification and feedback needs
  • Provides prompt, timely, and specific feedback focused on the performance, not the person
  • Welcomes questions from the students

Provides positive reinforcement and motivational incentives

  • Matches learning outcomes to student needs and goals
  • Determines if the student has mastered the material by the end of the class
  • Uses introductory activities to develop learning motivation
  • Makes the learning experience relevant and fun
  • Uses feedback and reinforcement during instruction

Uses instructional methods appropriately

  • Demonstrates proficiency with a variety of teaching methods
  • Limits the amount of lecture time
  • Uses demonstrations
  • Uses group and individual exercises
  • Facilitates group discussions
  • Uses instructional techniques that fit the situation
  • Encourages group dynamics associated with the media selected
  • Uses slides or other media as an outline for class discussion rather than lecture

Uses media effectively

  • Demonstrates proficiency with the training equipment (projector, laptop, hardware, etc.)
  • Troubleshoots problems associated with training equipment
  • Makes effective use of flip charts, presentation slides, hardware, etc.
  • Faces the audience when presenting and avoids reading the slides

Demonstrates understanding of the principles of adult learning

  • Makes the training topics relevant to the student’s needs
  • Makes the students partners in the learning experience

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