Tuesday, July 28, 2009

Process Improvement Measures

Do you have any suggestions for a size and quality measure for a Process Improvement organization?

There are other questions that need to be answered first in order to provide a proper response to your question. What does your Process Improvement process say? Examine your process to see what type of activities you have documented, where are the spots in the process you can collect data, and what data you can collect. You also have to consider your business goals and objectives for your Process Improvement organization. Then you will have some idea of the measures you can use for size and quality of your Process Improvement effort. Experts can offer you all different ideas, but if these ideas don’t support your goals and/or your process is written in such a way that it doesn’t support these measures, then you will have to consider something else.

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